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Legal

Privacy policy

We collect only what we need to run your bookings and keep the venue safe. We never sell your data.

Last updated 30 Oct 2026

01What we collect

  • Your name, mobile number and, if you give it, email and team name.
  • Booking details: arena, date, time, payments and add-ons.
  • Messages you send us through forms, WhatsApp or phone.
  • Basic technical data such as device type and pages visited, to keep the site working well.

02How we use it

  • To confirm, remind you about and manage your bookings.
  • To process payments and refunds through our payment partners.
  • To reply to your questions and event enquiries.
  • To send offers, only if you’ve agreed. You can opt out any time.

03Who we share it with

Payment providers (such as bKash, Nagad and card processors) receive what they need to process your payment. SMS and messaging providers receive your number to deliver confirmations. We don’t share your data with anyone else unless the law requires it.

04Storage and security

We keep booking records for as long as needed for accounting and legal reasons. Access is limited to staff who need it.

In this demo build, bookings are stored only in your own browser.

05Cookies and local storage

We use a cookie to remember your language and local storage to keep you logged in and save your bookings on this device. The map loads from Google only after you tap “Load map”.

06Your choices

You can ask us to show, correct or delete your personal data. Contact us using the details below and we’ll respond as soon as we can.

Questions about this page?

This text is a draft for the demo build and is not yet legal advice.

Privacy policy | Sarturf